Introduction
Managing documents, records and content can
be difficult. How do you best capture, manage and store the documents and
records in your organisation? Does your approach meet compliance requirements,
regulations and standards? What is the best way to manage emails, web pages and
electronic documents and records? How do you find the right documents and
records when you need them? How does workflow and business process management
work with documents and records management to help increase efficiency within
your company? ISO 15489 is the international standard for records management.
It is about attaining a records management benchmark of best practice, setting
up methodology, processes and the resulting data storage and using an
electronic records management system.
This programme covers the strategies,
tools, and technologies used to capture, categorise, manage, store, preserve
(archive), and deliver documents and records in support of business processes.
This programme also covers the core components of ISO 15489 so that
organisations become compliant with best practices.
In this programme you will learn how to:
- Understand the key concepts and overall architectural scope
- Develop business cases and business requirements
- Use the concepts of document and records management to deliver
business drivers
- Link how document and records management can be implemented
across your organisation
- Explore the implications of an Enterprise Content Management
(ECM) strategy in conjunction with document and records management
- Understand the key concepts and overall scope of ISO 15489 and
how to apply ISO 15489 in your organisation
Objectives
- To understand document and records management lifecycle
- To understand ISO 15489 records management standard
- Review how to implement a records management system based on
ISO 15489
- Help create business case and requirements for the selection
and procurement of document and records management
- Create a document and records management plan of action to
implement in their organization and learn from best practice
implementations and case studies
- Concepts for managing information and content, such workflow,
business process and collaboration
- Review industry leading solutions and vendors in this
marketplace
Using metadata, business classification scheme, taxonomy and setting
retention plans
- Lean about legislation, standards and regulation
- Set up search and retrieval
- Setting up access controls and security
- Develop storage models, audit trail and storage technologies