This Administrators & Secretaries Core Skills training seminar aims to help you raise your efficiency levels and develop skills that will help you build your career.

By attending this Office Administration training seminar, you'll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team.

You will learn essential tools for personal development in five key areas:

• Personal Effectiveness (better business reading, note-making with mind maps, and memory skills)
• Interpersonal Communications (better able to overcome barriers and handle difficult situations)
• Contributing to a Team (business brains, better meetings, thinking and working in groups)
• Self-discipline & Emotional Control (how to be heard, how to listen, how to build self-esteem)
• Results-oriented Time Management (take control of your inbox and learn to deal with time-stealers)

This training course is designed to:

• Give you a ‘brain train’ to improve your effectiveness at work
• Improve your reading and note-making skills
• Develop useful note-making skills and show how to link these to your reading
• Teach you to use and apply simple memory systems
• Build your self-esteem and confidence when dealing with teams, individuals and difficult problems and situations
• Show you ways to manage your time and plan for results

This Administrators & Secretaries Core Skills training seminar is enjoyable, practical and interactive. It invites you to learn at your own speed and to focus on your own skills (not on competing with others). It helps you to assess your current abilities and approaches to core skills as a starting point for development. Individual tools and techniques are introduced gradually and then re-visited at regular intervals throughout the course. This mix-and-match approach allows the skills to be revised and embedded.

Organizations can expect delegates to:

• Raise their efficiency levels
• Have confidence in their ability to handle information overload
• Have practiced strategies for effective reading & note making
• Be able to use memory systems to remember information
• Improve their approaches to inter-personal communications
• Save time and resources through better time management
• Improve their ability to think for themselves & develop action plans
• Be more confident when working in groups & contributing ideas

Delegates can expect to:

• Develop core skills to help raise efficiency and achieve success
• Improve self-belief and self-confidence when working alone or as part of a team
• Learn faster and more effective business reading skills and note-making skills (using mind maps)
• Learn to use simple memory systems to remember information
• Learn simple techniques to help manage time & plan for results
• Learn problem-solving methods that can be applied systematically to difficult challenges
• Be able to ‘think through’ situations clearly and logically, and be better able to ‘be heard’ and to make decisions

This training programme will greatly benefit:

• Secretaries and administrators wanting to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development
• People working in an office role supporting management and/or working in project teams
• Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office environment