Quality Control
Simplification Of Work Processes And Procedures
Why Attend

Going back to basics' is the main theme of this highly interactive course which aims to help participants recognize the need to simplify their organizational processes and procedures. The course will provide the participants with international best practices which will help them understand causes of complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities. Participants in this practical course will also learn to use tools to map and diagram processes and procedures revealing issues and opportunities for improvement. Various hands-on tools will present participants with the opportunity to transfer this knowledge to their organization and expect immediate results.

Course Methodology

This course depends heavily on hands-on exercises and analysis of case studies. Through presentations and group discussions, participants will share ideas and discuss opportunities. In addition, plenary debriefs will be used to enhance the learning experience.

Course Objectives

By the end of the course, participants will be able to:

  • Recognize the principles of organizational design and their linkage to complexity
  • Identify the impact of complex policies and procedures in organizations
  • Examine the use of flow charts and work flow techniques
  • Compare various tools for simplification and mapping
  • Analyze and effectively distribute work allocated to employees in an organizational unit
  • Appraise the importance of office layout and processes in terms of improving efficiency
Target Audience

Managers, supervisors and employees who are involved in the design or simplification of procedures as well as end users.

Target Competencies

  • Applying simplification
  • Process mapping
  • Understanding lean and waste
  • Organizational design
  • Enhancing Productivity
  • Simplifying layout design

Location & Date

06 - 07 Aug, 2019
Lagos

24 - 25 Oct, 2019
Lagos

Fee

₦85,000

Course Outline

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