Quality Control
Improving Operation Performance And Productivity

To say that managing in any organization today is a challenge, is a true understatement. Just keeping one’s head above water is like running an obstacle course. Today’s organizational obstacle course is full of unexpected occurrences; potholes, pitfalls, roadblocks and unexpected detours.  And it is mostly uphill to boot!

How can one cope? Or better still, how can managers get ahead of the curve. That’s the $60,000 question. Outsourcing, downsizing, rightsizing and feel-good programs - you’ve probably done them all.  And, you’ve probably seen little of the anticipated benefits. But, you’re still challenged to make significant improvement, build a culture of continuous improvement and get ahead of the curve.

Impossible? Not really.

In this practical training seminar, you will:

  • Learn that the opportunities for improvement are significant
  • Have the tools to create seamless processes will produce dramatic improvements in productivity and response times to customers
  • Learn how to use measurement to improve accountability, and ownership
  • Be able to create a flexible and fast working environment

By the end of this training seminar, delegates will be able to: 

  • Create a high-performance culture
  • Streamline processes that are too long and unpredictable
  • Engage employees in a way that increases motivation, accountability and ownership
  • Track performance gains for all stakeholders
  • Create a proactive problem-solving culture
Training Methodology

The training course will be fast-paced and laden with useful tools and skills. The participants will get the confidence and tools to create a culture of change and challenge. They will enjoy the informal, learning environment which will encourage active participation and sharing.

The workshop will incorporate state-of-the-art adult learning techniques that enable people to learn by listening, seeing, discussion and hands-on practice. Theory, ideas and concepts will be presented in the context of real world issues. Participants will also be given time to share their ideas in open sessions and in small group settings. They will be constantly busy and engaged in hands-on exercises, case discussions and simulations that approximate the reality of their working world.

Participants will go back to work with an action plan that they can put into practice right away.

Organisational Impact

Organizations will benefit from returning leaders who will:

  • Reorganize, rebuild and rejuvenate the areas for which they are responsible
  • Get employees committed to change and improvement
  • Improve measurement system to encourage continuous improvement and innovation 
  • Benchmark work processes to identify new opportunities for improvement
  • Improve response times and consistency dramatically
  • Map work processes to identify and remove waste, duplication and non-value activities
  • Know when and how to outsource non-strategic operations
Personal Impact

Participants will learn to:

  • Lead a team on an ongoing journey of continuous improvement
  • Facilitate problem solving and process improvement teams
  • Create a modern measurement system that is aligned with corporate goals
  • Benchmark their performance so that great ideas and systems from within and outside of their organization are embraced
  • Make a calculated and informed decision regarding outsourcing
  • Create seamless work processes
Who Should Attend?

The training course is designed for organization leaders who are committed to moving away from the status quo. These change agents include:

  • Engineers
  • Team Leaders
  • Middle Managers
  • General Managers
  • Senior Leaders
  • Department Heads
  • Project Managers

Location & Date

17 - 18 Dec, 2019



Course Outline

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