A management position requires the holder to perform a number of roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed training course offers existing Supervisors, Team Leaders & professionals, and those being prepared for promotion to a senior level, the opportunity to develop the awareness, understanding, knowledge and skills which will enable them to maximise their performance and success in today’s fast-changing and demanding business environment.

It will help Supervisors, Team Leaders & professionals answer the following questions:

• What are my leadership strengths and weaknesses?
• What can I do to mitigate the weaknesses?
• How can I improve my emotional intelligence?
• What can I do to lead my people more effectively?
• How can I develop a vision for my area of responsibility?
• What is strategy, and how do I plan for the future?
• Is there a proven process for planning and change?
• How do I ensure that I can implement what gets planned? 

The training seminar is split into two modules:

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-weeks training course.

By the end of this training seminar, you will be able to:

• Gain an honest and accurate awareness of Yourself
• Monitor and adapt your own emotions and behaviours for your benefit and that of your Team & Department
• Have a positive influence on the emotions and motivation of others
• Create an atmosphere that fosters emotional intelligence
• Adaptability in dealing with different personalities
• Understand and apply the psychology of leadership
• To study the design of visionary strategic plans
• To consider how to translate strategic plans into action plans
• To examine a model for organisational self-assessment
• To provide insights into strategic planning problems to avoid
• To highlight examples of strategic success and failure
• To understand the nature of the organisational life cycle
• To provide insights into productive contingency planning 

The training seminar will combine tutor-led presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the principles of emotional intelligence and strategic planning to the particular needs of their workplace.

• Improve teamwork and teambuilding skills through greater emotional intelligence
• Enhance cooperation through better relationship building skills
• Develop an emotionally intelligence work environment
• More efficient allocation of resources
• Greater flexibility in the organisation
• Improved operating performance 

• Learn how to cultivate emotional intelligence competencies
• Effectively manage your own emotions & emotions of others
• Personal growth as an emotionally intelligent leader
• Understand the different personality styles
• Sharper focus on the challenges and opportunities of the future
• More creative and transforming strategic plans      

• Supervisors and Management Professionals
• Team Leaders & Professionals who want to create an emotionally healthy, productive workplace and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work

The Management and Leadership Development Programme will keep you current on recent, cutting-edge developments in leadership theory and practice, and help you better collaborate and manage conflict. This training seminar will also help Supervisors, Team Leaders & Professionals in all industries who are involved with the strategic planning process for their unit or the whole organization including budgeting, contingency planning, strategy design, implementation, leadership and monitoring.